Gaggia - Tradizione in Continua Evoluzione

Gaggia coffee machines from Watermark Coffee Technology
15B Magna Drive, Citywest, Dublin 24
01 466 6308 | info@watermark.ie

Gaggia New Baby Dose

Training sessions

We want to ensure that you're getting the most from your coffee machine, and experiencing the amazing coffee that Gaggia machines are capable of. So, all Gaggia machines in the home range come with a coupon for a free training session to show you all the basics for your machine, from turning it on through to making your first perfect coffee.

Office

We are also now running two specialised training sessions, one in making latte art and one about running a coffee business - details on both below.

If you have any questions, you can ask Francesca about them, and you should also check out our training videos!

Coffee Machine servicing and repair Ireland

At Watermark Coffee Technology we carry out repair and servicing for a range of coffee machines and coffee bean grinders. Boiler inspection certification is also provided in order to comply with legal and insurance policy requirements.

Home Gaggia coffee machine servicing and repairs Ireland
We offer a drop in and collect service to carry out repair to your Gaggia coffee maker. Our knowledge and experience with the Gaggia Commercial range of coffee machines makes us ideally situated to repair even the most difficult and complicated problems that you may be experiencing with your coffee machine. We can carry out de-scaling and servicing using commercial de-scaling compounds which are not typically available to home users.

Commercial and retail coffee machine repair and service
The coffee maker brands that we repair and service include Gaggia, Saeco, Rancilio, Cimbali, La Marzocco, Elektra, La Spaziale, CMA, Astoria and Egro. We offer a nationwide service in Ireland and can offer you a repair and service contract should you require it to give you the peace of mind you need to run you coffee business with confidence in your coffee equipment.

Coffee Machine refurbishment and de-scaling
In our coffee machine repair centres we provide a comprehensive refurbishment and de-scaling service for your coffee machine. For commercial and business customers, a temporary coffee machine can be provided while your coffee maker is in our repair centre. Our in house service team provide through and comprehensive servicing and repair that will make your coffee machine operate safely and efficiently.

What we Offer
Our commercial service has 7-day nationwide coverage, throughout Ireland, and we offer same-day/next-day service response. The speed of our response is dependent on the time of the day the call is logged with us, and the severity of emergency involved. We aim to have a first time fix rate of 98% for all of our calls, we are currently averaging 98.6%. We also offer an after-hours telephone helpline to deal with any queries or offer assistance to get you up and running. This service is provided free and will hopefully help you to avoid the cost of a call out.

Reducing coffee machine servicing and repair costs
Carrying out regular servicing will reduce the costs of repair to your coffee machine as well as extending its life. The frequency of servicing will depend on the daily usage, the age and condition of the machine. Regular servicing will also improve the flavour of the coffee and improve the efficiency and power consumption of the coffee maker.

Log a service call by calling us on 01 4666304 or leave us an on-line enquiry.